Dealing with Anger

Anger isn’t healthy.  It ages us and causes our arties to harden.  It makes us do and/or say stupid things.  Anger is not a sign of strength, but instead exposes a fundamental character weakness of not being able to control oneself.

Several years ago I was working on a few important marketing campaigns where the results were monitored daily.  My boss at the time was very worried about them.  Incidentally, he was going on a cruise that week.  But he decided to checkup on me on Thursday.  Up to that point in the week, the results had been pretty good.  So I told him that things were fine.  Then as you might have guessed, Murphy Law manifested itself with a vengeance, the campaign went sour for the next 3 days, and wiped out cumulatively the positive results of the 4 previous ones. 

When I arrived on Monday, my boss was already busily working.  As I sat in front on my computer and discovered the bad news, I had sinking feeling in the my stomach.  Then an urgent email appeared in my inbox.  The boss wanted me in his office ASAP.  “Oh crap,” muttering to myself as I grabbed my notes and marched into the foreseeable gloom.  The boss did not disappoint, and for the next 10 minutes, his normally Zen like demeanor disappeared, as I was confronted with a nonstop barrage of accusations, hysteria, and insults.  Basically he thought that I lied to him.  I tried to explain what happened.  But he won’t listen.  In the end, he gave me an ultimatum, improve the campaigns in the next couple of weeks, or be terminated.

And so for the next 2 weeks, I worked 10+ hour days including weekends to improve the campaigns.  And at the end of that time, they weren’t great, but definitely improved.  I was able to keep my job.  For the next several months, I continued my work and eventually made them successful.  To me it was more than just staying employed, but also a matter of honor, proving that I could get the job done.  Although I succeed, I never forgot how easily I incurred my boss’ wrath.  And it definitely had a part in my decision to eventually quitting the job and running my own business instead.

Now that I’m the boss, I like to hear the other people’s perspective before rendering judgment.  I find clear & leveled communication is much more effective in getting my points across and preventing future problems.  Going ballistic is easy to do, especially to someone financially or emotionally dependant on you.  But it creates resentments and shatters relationships.  So the best way to deal with anger is to avoid it.  It’s easier said than done, but definitely worth it.

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Watchout for Dramatic People!

Probably one of the biggest stressors in our lives are dramatic people. Instead of taking the time to clearly communicate and solve a problem, some people just decide to get mad.  I’ve found the most effective way to deal with these situations is to be calm and speak in a leveled voice.  

Not long ago, a girl that I knew for a while blew up on me for “pressuring” her to dance.  I was a bit incredulous.  Apparently even though she wasn’t dancing at the time, she had a few other people who asked before me.  And she wanted to dance with them first.  Ok that was actually kind of considerate.  But at the time, all I heard from her was that she needed to find someone.  That person wasn’t there.  So I persisted, and said something like, “dance with me then.”  She declined, walked away, and danced with another fellow instead.  I actually thought that was kind of rude, but I got over it and danced with other girls instead.

Later in the evening, as she was leaving, she came up to me & suddenly started screaming, saying that she didn’t appreciate being pressured.  It definitely took an effort to keep my anger in check.  Instead I just said, “Sorry, but I didn’t realize that you had other people already waiting in queue.  I thought that you were avoiding me.  Hopefully we can dance again in the future.”  Had I said anything else, she probably would have gotten even madder.  So I just apologized and moved on. 

These days, apparently she’s still holding a grudge against me.  I find that amusing.  From my association with her before this, I thought she was a sweet person.  In her defense, she was probably just having a bad day or something.  I’ll still be polite around her.  But I won’t ask her to dance any time soon. 

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Working to Make Others Rich

On my last day at a job at an Internet Marketing company, the owner/CEO addressed to everyone in deadpan joking manner, “You’re all here to make sure that I’m set for retirement.”  The room was so silent that you could hear a pin drop.  To his credit, he quickly recovered, and acknowledged that comment didn’t help morale.  But in a very blunt sense, he was telling the truth.  Everyone there was to make sure that the company succeeds.  In return the company paid them regularly for the duration of the employment.  There was no further obligation.  If the owner of the company decides to sell the company one day, and retire, he could.  Everyone else will likely have to find other employment. 

I have no regret in quitting my job and starting my own business.  The jury is still out whether it’ll succeed.  But I do know that I’m a lot happier and less stressed.  One of the biggest drawback of being employed is that it kills initiative.  By having a manager, you always have to seek that person’s approval.  When you’re on your own, you’re on the one that makes the final decisions. 

I’m not saying everyone should run out and start their business.  But for me I rather be in control of my own financial destiny, instead of be dependant on someone else.  That’s why I decided to stop working to make others rich, and mind my own business.